Who We Are
At Concentrio, we are in the business of prescribing custom-built Salesforce solutions engineered to generate revenue, revolutionize the way you acquire and engage your customers, and redefine your customer’s healthcare experience.
Concentrio’s success is built on 35 years of industry experience and designed with one goal in mind–to help you gain and retain new business.
Our team of experienced strategists and health IT consultants is proud to serve healthcare payers and providers in the Nashville metro area and across all 50 states.
Meet the CEO
Paul Peterson
With over 35 years of providing Strategy, Operations, and IT consulting services to healthcare and financial services companies, we’ve implemented proven processes that increase revenues and improve outcomes.
With more than 75 successful technology and CRM engagements for healthcare and insurance companies such as AIG, Blue Cross Blue Shield (California, Tennessee, Michigan, and Florida), Change Healthcare, Aetna, United Healthcare, Unitrin, and more, I’ve led projects that resulted in:
Increased revenue by over 50% for our clients
Replaced manual processes used by the operations department with best-practice technology solutions
Integrated the marketing, sales, and service organizations to capture every interaction with clients
Integrated disparate legacy systems with Salesforce to provide customer intelligence to the patient engagement teams
If you are interested in learning how we can help you do the same, get in touch. I will share with you my thoughts on how to acquire, engage and retain clients.
What We Do
The most common challenge our clients face is revenue growth, in addition to the operational and technological demands of running a healthcare business in the digital age. Concentrio has a long history of resolving these challenges for our clients. How?
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→ We get into the mind of your customer to determine how you can pinpoint their unique pain points and deliver unparalleled value.
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→ We help our clients evolve with the healthcare industry in real time by optimizing their CRM strategy and streamlining how they view and use data.
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→ We suggest best practices and expert strategies that help you acquire, engage, retain, and delight new and existing business.
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→ We offer an end-to-end solution that supports our clients as they reshape their organizations and expedite their growth.
35
Years of Experience
10K
Satisfied Members, Providers & Patients
100+
Successful Projects
Mission
We develop powerful, custom-tailored Salesforce solutions that transform how healthcare businesses acquire and engage with their customers and ignite revenue growth.
Vision
Introduce healthcare businesses to results-driven Salesforce technologies that empower them to create life-long relationships with their customers.
Values
Lead with Integrity
Ethics matter. We are committed to doing what is best for our clients and putting our core values at the center of what we do.
Streamline the Transition
We’re here to guide you. We provide a seamless transition for our clients as they navigate the opportunities that new technology creates.
Generate Value
Results drive us. That’s why we believe in solving problems and creating real value for our clients. We strive to help our clients achieve scalable, sustainable growth and deliver powerful customer experiences
Ensure Satisfaction
Our work is our guarantee. We put 110% into helping our clients thrive.
Create a Partnership of Success
Our success is measured by yours. We form lasting partnerships with our clients that are built on a foundation of trust, transparency, professionalism, and mutual respect.